We cannot accept liability for incorrect or incomplete addresses. Please email us at hello@mymelisi.com within 24 hours of placing your order. and we'll try our best to make any amendments.

We offer worldwide shipping. Shipping costs are calculated at checkout based on your location. UK orders typically arrive within 1-3 business days, while international orders take 5-9 business days. For any inquiries, please email us at hello@mymelisi.com, and we will respond within 24 hours.

Due to hygiene and cleanliness standards, we do not accept returns unless the items are incorrect or damaged.

Yes we ship internationally, we ship worldwide. Postage rates are generated on the checkout page once your address is entered

If your order is incorrect or has missing items, please contact us at hello@mymelisi.com, and we will resolve the issue as quickly as possible.